
Having met Lauren and the team at the Link App and having a demo, we were keen to recommend the Link App to our clients as an easy-to-use professional-to-client communication platform. The App answers the unmet needs of security for solicitors firms is an impressive experience for clients whilst offering an affordable solution.
What is The Link App?
This is an easy-to-use professional-to-client communication platform answering the unmet needs of security for firms and an impressive experience for clients. Currently in the legal space. Our secure, feature-filled alternative to emails is used by firms standalone or integrated to send automated or bespoke updates to clients and much more. Our unique platform offers clients what they want: a dedicated place to view these updates via mobile app or a web portal.
Why Firms use The Link App?
- Improving client experience is key to their success.
- Drive efficiency. We can make them up to 34% more productive.
- Innovation means future-proofing their firm in a changing world.
- Stand out from the crowd. Differentiating them from the competition.
- Secure. Reduce risks and protect from cybercrime.
What the Link App offers –
- Interactive – Allowing clients to ‘request a call-back’, call, email or respond to messages directly via the app/web portal.
- Document Sharing – Send any documents directly to your client’s mobile devices. Documents are automatically filed in the app/web portal for their convenience.
- Client Portal – All of the functionality of the mobile app is also available to clients in a free website version, giving your clients a choice.
- Milestones – Customised milestones that you set allow clients to track the progress of their case remotely, reducing unwanted progress-chasing interruptions.
- E-Signing – Send forms or request e-signatures seamlessly and instantly to your clients. They can submit signatures directly from the mobile app.
- Integration- We can integrate The Link App with your case or matter management system with off-the-shelf solutions or one customised to your needs; increasing efficiency even more.
- Customisable – Workflows can be saved to suit your firm.
- Push notifications – Clients are updated in an instant, straight to their phone/web portal and you can see when they have read your updates.
For additional information contact lauren@thelinkapp.co.uk