Gemma Vallance – High Costs Cases Co-ordinator -

Name: Gemma Vallance

Location: Alfreton

Qualifications: A-levels in Maths, PE, Business studies and Sociology & NVQ level 3 in business administration

BHCC History: 3 years

Background in administration and accounts led me into the role of High Cost case co-ordinator/Processing supervisor, getting cases smoothly through the LAA/CCMS system and dealing with any queries, deadlines as they arise. Coupled with this I am responsible for looking after the accounts and credit control.

Profile: I love to play netball. Spending time with my sons Max and Ben and watching them play football at the weekends.

Claim to fame: I held the record for the girls longest discus throw all through secondary school and threw for Derbyshire.

Favourite film: Champ but Dirty Dancing is a close second

Danielle Conaghan - Edwards Duthie Solicitors

Abbie Huxley - Burke Niazi Solicitors

Their service is professional, efficient, accurate and they turn our files around quickly. The Admin, accounts and cost draftsman team are all friendly and knowledgeable.
I would not hesitate to recommend Bidwell Henderson to anyone in the legal profession, they have always gone the extra mile on all of our cases both standard and complex to help expedite our bill payment.

Heidi Murphy, KK Law

As one of our key strategic partners we have found Bidwell Henderson to be a very forward thinking and highly professional law costs drafting firm. They should be commended on their continual investment in staff training, quality controls and GDPR principles.

Specialising in billing through Tikit P4W they fit with our services portfolio perfectly. They consistently hit the mark first time – demonstrating the quality of their work and professionalism of their team, whilst more importantly improving client cashflow.

Gary Shaw, Accesspoint Legal

The Bidwell Henderson team are an absolute pleasure to deal with as they are all so helpful and accommodating and deliver client focused services to suit business needs.

In addition to providing an efficient, tailored and exceptionally pro-active service – they strike the perfect balance of friendly and professional.

Kelly Pashley-Handford, Spencers Solicitors

I have always found their managers and draftsmen to have detailed knowledge of current costs’ law, our case management system and to be knowledgeable and personable.
The managers Ann Henderson and Rebecca Bidwell are always on hand to support their cost draftsmen, and their strategic knowledge of how to manage the Legal Aid Agency costing process is invaluable and impressive.

Deborah Piccos, TV Edwards Solicitors