Gemma Vallance – High Costs Cases Co-ordinator -

Name: Gemma Vallance

Location: Alfreton

Qualifications: A-levels in Maths, PE, Business studies and Sociology & NVQ level 3 in business administration

BHCC History: 3 years

Background in administration and accounts led Gemma into the role of High Cost case co-ordinator/Processing supervisor, getting cases smoothly through the LAA/CCMS system and dealing with any queries and  deadlines as they arise. Coupled with this Gemma is responsible for looking after the accounts and credit control.

Profile: Gemma loves playing netball, spending time with her sons Max and Ben and watching them play football at the weekends.

Claim to fame: Gemma held the record for the girls longest discus throw all through secondary school and threw for Derbyshire.

Favourite film: Champ but Dirty Dancing is a close second

“"We are really enjoying working with your firm and have found your staff to be excellent and very professional."”

Sara Taylor - Hammersmith & Fulham Law Centre

“...I have found them very knowledgeable and full of expertise In Legal Aid, Inter partes and High costs cases.

They are always at the end of the phone or email if myself or anyone else in the firm have a billing enquiry and would highly recommend them to any legal firm
”

Danielle Conaghan - Edwards Duthie Solicitors

“Having instructed Bidwell Henderson since they formed in 2014, I can say with enormous confidence that their Costs Draftsmen are the most knowledgeable, efficient and friendly Costs Draftsmen I have had the pleasure of working with.”

Abbie Huxley - Burke Niazi Solicitors

“KK Law have used many cost draftsman firms within the last 10 years but have finally found the firm that is the right fit for us ”

Their service is professional, efficient, accurate and they turn our files around quickly. The Admin, accounts and cost draftsman team are all friendly and knowledgeable.
I would not hesitate to recommend Bidwell Henderson to anyone in the legal profession, they have always gone the extra mile on all of our cases both standard and complex to help expedite our bill payment.

Heidi Murphy, KK Law

“I would have no hesitation in recommending their drafting and processing services.”

As one of our key strategic partners we have found Bidwell Henderson to be a very forward thinking and highly professional law costs drafting firm. They should be commended on their continual investment in staff training, quality controls and GDPR principles.

Specialising in billing through Tikit P4W they fit with our services portfolio perfectly. They consistently hit the mark first time – demonstrating the quality of their work and professionalism of their team, whilst more importantly improving client cashflow.

Gary Shaw, Accesspoint Legal

“The Bidwell Henderson team are an absolute pleasure to deal with”

The Bidwell Henderson team are an absolute pleasure to deal with as they are all so helpful and accommodating and deliver client focused services to suit business needs.

In addition to providing an efficient, tailored and exceptionally pro-active service – they strike the perfect balance of friendly and professional.

Kelly Pashley-Handford, Spencers Solicitors