Phone: 03333 441 654

Admin Department

Find out more about the other members of our Admin department, click their names below.

Mike Hopkinson

Katie Stewart

Emily Bird

Name: Gemma James

Location: Alfreton

Qualifications: AS Levels in English & Geography. NVQ Level 3 Advanced Apprenticeship in Business Administration

BHCC History: Gemma joined the Bidwell Henderson team in October 2017.

Profile: Gemma has a 4-year-old daughter. She likes to go out walking and exploring the Derbyshire Countryside. When she has the time she enjoys going to fitness classes, and weekends away with friends.

Gemma worked in Lettings for about 8 years, so has lots of customer service and admin experience, but since having her daughter she wanted to do something different and enjoys working part-time now, so she can spend time at home.

Claim to fame: Gemma met Eddie Jordan at Dubai airport (didn’t actually know who he was at the time though), and Jennifer Metcalfe on a night out in Manchester.

Favourite film/TV genre: Gemma loves a crime drama/documentary.

“Gemma is a delight to work with. She is accurate, has excellent time keeping and is always enthusiastic about our projects and future plans. She is a key member of the team and we would be lost without her.”

Mark Bidwell, Director

“We are really enjoying working with your firm and have found your staff to be excellent and very professional.”

Sara Taylor, Hammersmith & Fulham Law Centre

“…I have found them very knowledgeable and full of expertise In Legal Aid, Inter partes and High costs cases. They are always at the end of the phone or email if myself or anyone else in the firm have a billing enquiry and would highly recommend them to any legal firm.”

Danielle Conaghan, Edwards Duthie Solicitors

“Having instructed Bidwell Henderson since they formed in 2014, I can say with enormous confidence that their Costs Draftsmen are the most knowledgeable, efficient and friendly Costs Draftsmen I have had the pleasure of working with.”

Abbie Huxley, Burke Niazi Solicitors

“KK Law have used many cost draftsman firms within the last 10 years but have finally found the firm that is the right fit for us. Their service is professional, efficient, accurate and they turn our files around quickly. The Admin, accounts and cost draftsman team are all friendly and knowledgeable.

I would not hesitate to recommend Bidwell Henderson to anyone in the legal profession, they have always gone the extra mile on all of our cases both standard and complex to help expedite our bill payment.”

Heidi Murphy, KK Law

“I would have no hesitation in recommending their drafting and processing services. As one of our key strategic partners we have found Bidwell Henderson to be a very forward thinking and highly professional law costs drafting firm. They should be commended on their continual investment in staff training, quality controls and GDPR principles.

Specialising in billing through Tikit P4W they fit with our services portfolio perfectly. They consistently hit the mark first time – demonstrating the quality of their work and professionalism of their team, whilst more importantly improving client cashflow.”

Gary Shaw, Accesspoint Legal

“The Bidwell Henderson team are an absolute pleasure to deal with as they are all so helpful and accommodating and deliver client focused services to suit business needs. In addition to providing an efficient, tailored and exceptionally pro-active service – they strike the perfect balance of friendly and professional.

Kelly Pashley-Handford, Spencers Solicitors

“I have really appreciated working together on billing, I would be lost without Heather Shipley and the team at BH in the since the firm started!”

Amy Butler, Atkins & Palmer

“Your firm has been a great help to Birnbergs, your Costs Lawyers are thorough, professional and extremely knowledgeable.”

Olivia Goddard, Birnberg Peirce Ltd