Phone: 03333 441 654

LA Department

To find out more about our Legal Aid department and the particular types of work we cover click here.

Name: Emma Washington

Location: Norwich

Qualifications: LLB Hons Law with European Legal Systems

Costs Drafting History: Emma began her costs drafting career in November 2007.

Emma studied Law at the University of East Anglia and at KU Leuven in Belgium which included Space Law and Armed Conflicts. She has many years’ experience in legal aid matters undertaking all aspects of this area and specialising in care proceedings.

Emma undertakes legal aid housing, Court of Protection and injunction cases and is adept in paperless electronic billing and CCMS cases and processing, having undertaken much of the administration process for previous clients.

Profile: Emma keeps tortoises and volunteers at a reptile sanctuary as well as running a business (Norwich Sewcials) hosting dressmaking/sewing workshops, classes and events.

Claim to fame: Emma has a Diploma in Herpetology, lived in four different countries and once got to walk the red carpet at the Cannes Film Festival.

Favourite Film: The Dish (true comedy about Australian monitoring of moon landing)

“I have had dealings with your colleague, Emma Jackson, over a number of years. I have always found her extremely helpful, pleasant and competent. I have no doubt that she is a considerable asset to your firm. It is the fact that Emma is now with you which led me to utilise your firm’s services in the first place.

It is clear from the above that I feel that Emma is a considerable asset to your firm and I am very pleased to be able to continue my dealings with her. I am reported to be a person who is not particularly easily pleased but feel it is appropriate to make it very clear that I have always been more than satisfied with the service provided by Emma.”

Wayne Clarke, Powleys Solicitors

“I first worked with Emma, Melissa and Laura at another firm of costs draftsmen and have built an excellent working relationship with them since then. The ladies are very knowledgeable and full of expertise In Legal Aid, Interpartes and High costs cases. They are always at the end of the phone or email if myself or anyone else in the firm have a billing enquiry and would highly recommend them to any legal firm.”

Danielle Conaghan of Edwards Duthie Solicitors

“We are really enjoying working with your firm and have found your staff to be excellent and very professional.”

Sara Taylor, Hammersmith & Fulham Law Centre

“…I have found them very knowledgeable and full of expertise In Legal Aid, Inter partes and High costs cases. They are always at the end of the phone or email if myself or anyone else in the firm have a billing enquiry and would highly recommend them to any legal firm.”

Danielle Conaghan, Edwards Duthie Solicitors

“Having instructed Bidwell Henderson since they formed in 2014, I can say with enormous confidence that their Costs Draftsmen are the most knowledgeable, efficient and friendly Costs Draftsmen I have had the pleasure of working with.”

Abbie Huxley, Burke Niazi Solicitors

“KK Law have used many cost draftsman firms within the last 10 years but have finally found the firm that is the right fit for us. Their service is professional, efficient, accurate and they turn our files around quickly. The Admin, accounts and cost draftsman team are all friendly and knowledgeable.

I would not hesitate to recommend Bidwell Henderson to anyone in the legal profession, they have always gone the extra mile on all of our cases both standard and complex to help expedite our bill payment.”

Heidi Murphy, KK Law

“I would have no hesitation in recommending their drafting and processing services. As one of our key strategic partners we have found Bidwell Henderson to be a very forward thinking and highly professional law costs drafting firm. They should be commended on their continual investment in staff training, quality controls and GDPR principles.

Specialising in billing through Tikit P4W they fit with our services portfolio perfectly. They consistently hit the mark first time – demonstrating the quality of their work and professionalism of their team, whilst more importantly improving client cashflow.”

Gary Shaw, Accesspoint Legal

“The Bidwell Henderson team are an absolute pleasure to deal with as they are all so helpful and accommodating and deliver client focused services to suit business needs. In addition to providing an efficient, tailored and exceptionally pro-active service – they strike the perfect balance of friendly and professional.

Kelly Pashley-Handford, Spencers Solicitors

“I have really appreciated working together on billing, I would be lost without Heather Shipley and the team at BH in the since the firm started!”

Amy Butler, Atkins & Palmer

“Your firm has been a great help to Birnbergs, your Costs Lawyers are thorough, professional and extremely knowledgeable.”

Olivia Goddard, Birnberg Peirce Ltd