Covid-19 Update

Posted 25.03.2020

COVID-19 – Key Information sheet for all clients


We have put together a list of the key information in connection with COVID19


Courier and the DX

Please send all paper files to DX 16906 Alfreton or arrange a courier through

Wherever possible we will be arranging collections of files from clients on Tuesdays and Thursdays to support skeleton staff working in our Head Office and our DX will continue to be monitored on a daily basis. Please contact us if you require alternative arrangements.



Please contact us if your business is effected and we will provide support, however we can. We are going to get through this and more importantly we are going to help our solicitor clients get through this.


Business as usual

Our robust business continuity plans and the investments we have made over the years in our technology, infrastructure and policies mean that we have prepared for all eventualities. We are 100% committed to maintaining business as usual, to ensure our clients continue to receive the highest quality, seamless service without disruption, wherever possible. We aim to ensure that any changes to our processes will be kept to a minimum.

Sara Taylor - Hammersmith & Fulham Law Centre

Danielle Conaghan - Edwards Duthie Solicitors

Abbie Huxley - Burke Niazi Solicitors

Their service is professional, efficient, accurate and they turn our files around quickly. The Admin, accounts and cost draftsman team are all friendly and knowledgeable.
I would not hesitate to recommend Bidwell Henderson to anyone in the legal profession, they have always gone the extra mile on all of our cases both standard and complex to help expedite our bill payment.

Heidi Murphy, KK Law

As one of our key strategic partners we have found Bidwell Henderson to be a very forward thinking and highly professional law costs drafting firm. They should be commended on their continual investment in staff training, quality controls and GDPR principles.

Specialising in billing through Tikit P4W they fit with our services portfolio perfectly. They consistently hit the mark first time – demonstrating the quality of their work and professionalism of their team, whilst more importantly improving client cashflow.

Gary Shaw, Accesspoint Legal

The Bidwell Henderson team are an absolute pleasure to deal with as they are all so helpful and accommodating and deliver client focused services to suit business needs.

In addition to providing an efficient, tailored and exceptionally pro-active service – they strike the perfect balance of friendly and professional.

Kelly Pashley-Handford, Spencers Solicitors