Experienced Costs Lawyers and Costs Draftsmen specialising in Civil and Legal Aid costs
The first point of contact for any legal aid enquiries and also manages our social media.
The first point of contact for any advocacy enquiries and is also our Accounts Manager.
“What I have so appreciated about working with Ann Henderson is that not only are bills prepared swiftly and efficiently, but that she makes herself available at short notice to deal with ongoing snags in the billing process, helping me find chapter and verse to quote back at the Legal Aid Agency, helping me to appeal LAA determinations. I often have smoke coming out of my ears on receiving a letter from the LAA, and Ann’s timely assistance, leading to a quick response, means that the process is made less stressful. She has also made valuable comments on how to make my file management the most cost effective. She also reminds me of time limits –matters which can get lost sight of. Billing a case requires a personal ongoing relationship – it is not just a question of sending off a file and getting a bill back. I have had other cost drafting experiences where I have not even been told who is preparing my bill and I have no personal contact with that person at all.”
“We first met Rebecca in 2011 through the Norwich office of John Hayes. From the start she gave us confidence in her work and we built an excellent working relationship with her. When she moved to the London office we were more than happy to transfer our work and our working relationship continued.
We have always found Rebecca extremely helpful. For several years we knew that our costing was one issue we did not have to deal with when running a busy family department. When Rebecca announced that she was going travelling, our hearts sank. Thankfully she returned to the UK with news that she had set up her own company and we were more than happy to transfer our work to her.
We hope that we can continue to have an excellent working relationship for years to come.”